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Sales & Marketing: Ticket Operations
Part Time Ticket Seller/Service Professional - Dallas Cowboys - AT&T Stadium & The Ford Center (Frisco, TX)


Responsible for selling tickets and distributing will call tickets to events held at AT&T Stadium in Arlington, TX and/or The Ford Center at The Star in Frisco, TX. Contributing as a member of a service professional team; creating exceptional experiences for our guests in a safe, clean, and friendly environment.

Duties and Responsibilities:
• Sells tickets on a Ticketmaster system
• Accepts payments and makes change for our guests
• Answers questions regarding events, tickets, & schedules
• Familiarizes self with the venue to better assist our guests with location related questions
• Distributes will call tickets after verifying photo identification
• Must be proficient in basic math skills with the ability to balance cash and receipt drawer with supervisor at the end of the shift
• Must be able to work on evenings, weekends, and holidays as required
• Consistently honors work commitments and arrives to work on time
• Must portray strong problem solving skills including listening, identifying, and resolving problems in a calm and friendly manner
• Meets high standards of cleanliness and appearance
• Strives to be welcoming, knowledgeable, and willing to assist guests in any way
• Adheres to the Service Mission Statement and Core Values of AT&T Stadium and The Ford Center at The Star

Experience and Education:
High school diploma/GED
Ticketmaster knowledge preferred but not required
Bilingual a plus

Physical Demands:
Position requires the ability to sit for extended periods of time, stand, walk, reach with hands and arms, talk and hear, use hands to reach and handle tickets, money, receipts, and the ability to lift and/or move up to 25 pounds.


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